|
Privacy Policy The Resource Group Privacy Policy
Last updated: September 16, 2003
The Resource Group knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting The Resource Group website, you are accepting the practices described in this Privacy Policy. If you have any questions please contact us. What Personal Information About Our Visitors Does The Resource Group Gather?
The information we gather on our website helps us personalize benefit plans and continually improve your experience at The Resource Group website. Here are the types of information we gather.
- Information You Give Us: We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future benefits for you, improving our customer relations, and communicating with you.
- Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your Web browser when accessing The Resource Group website. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at The Resource Group if we cannot recognize you, we want you to be aware that these tools exist.
- E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from The Resource Group if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your preferences of contact us.
- Information from Other Sources: We might receive information about you from other sources and add it to our account information.
What About Cookies?
- Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as personalized greetings, and storage of items in your Shopping Cart between visits.
- The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of The Resource Group' coolest features, and we recommend that you leave them turned on.
Does The Resource Group Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and are subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy.
- Agents: We employ other companies and individuals to perform functions on our behalf. Examples include provide benefit quotes, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing payments, and providing customer service. They have access to limited personal information needed only to perform their functions, and may not use it for other purposes.
- Promotional Offers: Sometimes we send offers to selected groups of The Resource Group customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your preferences of contact us.
- Business Transfers: As we continue to develop our business, we might sell or buy subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the customer consents otherwise). Also, in the unlikely event that The Resource Group, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
- Protection of The Resource Group and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of The Resource Group, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
- With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
How Secure Is Information About Me?
- We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
- It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
What Choices Do I Have?
- As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such The Resource Group features as wish lists and customer reviews.
- You can add or update certain information on pages. When you update information, we might keep a copy of the prior version for our records.
- If you do not want to receive e-mail or other mail from us, please adjust your preferences of contact us. (If you do not want to receive Terms of Use and other legal notices from us, such as this Privacy Policy, those notices will still govern your use of The Resource Group, and it is your responsibility to review them for changes.)
- The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, you will not be able to use some important features if you do not use cookies.
- The Federal Trade Commission provides useful information about online privacy on its own Web site, Site Seeing on the Internet.
Conditions of Use, Notices, and Revisions
If you choose to visit The Resource Group website, your visit and any dispute over privacy is subject to this Notice and our Terms of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of California. If you have any concern about privacy at The Resource Group website, please send us a thorough description to info@yourinsuranceresource.com, and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and the Terms of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Related Practices and Information
Information You Give Us
You provide most such information when you search, quote, buy, or communicate with customer service. For example, you provide information when you search for a product; get a quote through The Resource Group website or one of our third-party providers; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; provide employer information when opening a corporate account; specify a notification; and employ other Personal Notification Services, such as The Resource Group Newsletter. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; bank information; employer, content of reviews and e-mails to us; and any other personal descriptions provided. Automatic Information
Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features such a top sellers; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; pages you viewed or searched for; and the phone number you used to call our phone number.
Still have questions? contact us.
[ Go Back ] |
